Archived on

Rootly is hiring a
Customer Success Manager
About Rootly
AI-powered on-call and incident response. Beautiful, modern, and Slack-native incident managementβfrom your first alert to retrospective. Trusted by 100s of leading companies, including NVIDIA, Squarespace, Canva, Grammarly, Elastic, Tripadvisor, and Figma.
Job Description
Customer Success Manager focused on onboarding, retention, and product partnership. Drive user adoption, ensure customer satisfaction, and work closely with product teams to maximize value.Remote
Remote Conditions
Remote in US or Canada; timezone flexibility preferred.
Salary
Not Specified
Benefits
Full medical/dental/vision benefits (fully covered); flexible PTO; meaningful equity; 401(k) match; annual home office stipend; top-tier hardware; unlimited tokens.
Tech Tags
Customer SuccessOnboardingRetention
Equity Offered
Date Listed
01 April, 2026 (3 months ago)
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