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Rootly is hiring a
Customer Success Manager

About Rootly

AI-powered on-call and incident response. Beautiful, modern, and Slack-native incident managementβ€”from your first alert to retrospective. Trusted by 100s of leading companies, including NVIDIA, Squarespace, Canva, Grammarly, Elastic, Tripadvisor, and Figma.

Job Description

Customer Success Manager focused on onboarding, retention, and product partnership. Drive user adoption, ensure customer satisfaction, and work closely with product teams to maximize value.

Remote

Remote Conditions

Remote in US or Canada; timezone flexibility preferred.

Salary

Not Specified

Benefits

Full medical/dental/vision benefits (fully covered); flexible PTO; meaningful equity; 401(k) match; annual home office stipend; top-tier hardware; unlimited tokens.

Tech Tags

Customer SuccessOnboardingRetention

Equity Offered

Date Listed

01 April, 2026 (3 months ago)
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