Job Description

We are looking for a Technical Support Engineer to serve as a key player in both supporting our clients and contributing to our product development. This hybrid role is designed for individuals passionate about technology and customer satisfaction. Your responsibilities will not only involve addressing technical queries and issues, but also participating in feature development and product enhancements. Desired skills include strong problem-solving skills with a foundation in software development, preferably in VueJS and NodeJS, experience with customer support systems like Linear, Intercom, etc., and an ability to manage customer interactions effectively.